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Pick-up & Delivery

Updated Date: March 5, 2025  

 

Thank you for choosing Yogi Delights! By placing an order with us, you agree to the following Terms and Conditions. Please read them carefully before placing your order.  

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1. General

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Yogi Delights specializes in freshly made, eggless, and vegetarian desserts, with vegan and gluten-free options available. Please note that all products are prepared in a facility that handles common allergens, including nuts, dairy, gluten, and soy.  

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We take great care to clean and sanitize our workspace when notified of allergies, but we cannot guarantee a completely allergen-free environment. Customers with severe allergies should carefully consider this risk before ordering.  

 

We reserve the right to update these Terms and Conditions at any time without prior notice. The latest version will always be available on our website.  

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2. Order Policy

 

For custom or occasion orders, we recommend placing your order at least three weeks in advance. For large or specialty orders, we suggest ordering at least four weeks ahead, and for weddings or dessert tables, a minimum of two months' notice is required to ensure we have adequate time to prepare something truly special.  

 

Orders placed within five days of your event will incur a $30 late fee, and unfortunately, we cannot accept orders placed within three days of the event date.  

 

For online orders of standard menu items, please allow two days for processing. These orders will be ready for pickup or shipping two days after your order is placed. Delivery times for shipped orders depend on the courier service  & availability and cannot be guaranteed by Yogi Delights.  

 

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3. Order Cancellations 

 

We understand that plans can change. If you need to cancel your order, please contact us as soon as possible. Our cancellation policy is as follows:  

 

- Cancellations made more than 14 days before the event will receive a full refund.  

- Cancellations made within 14 days will incur a 25% cancellation fee.  

- Cancellations made within 7 days will incur a 50% cancellation fee.  

- Cancellations made within 24 hours of the event date are non-refundable.  

 

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4. Payments

 

Full payment is required to confirm all standard orders. For large orders and weddings totaling over $500, we offer a deposit structure of 50% due at the time of confirmation and the remaining 50% due five days prior to your event date.  

 

5. Pickup & Delivery 

 

Pickup is available from our location in Ajax, ON, with the exact address provided upon confirmation. Pickup times will be coordinated during the ordering process.  

 

We also offer delivery to select areas for an additional fee. Delivery must be arranged at the time of order confirmation. The following delivery fees apply:  

 

  • Pickering: $20

  • Ajax: $20

  • Scarborough: $30

  • Whitby: $30

  • Oshawa: $30

  • Brampton/Mississauga: $75

  • Etobicoke: $75

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​If you require delivery outside of the areas listed above, please contact us directly to discuss availability and pricing.

 

Please note that delivery fees are added to your final invoice. For shipped orders, we are not responsible for courier delays. Additionally, once your order has been picked up or delivered, we are not liable for any damage, mishandling, or storage issues.  

 

 

6. Allergies & Dietary Restrictions

 

We proudly offer eggless, vegetarian, vegan, and gluten-free desserts. However, all items are produced in a shared kitchen environment, and while we do our best to minimize cross-contamination, traces of common allergens may still be present. We sanitize thoroughly when informed of allergies, but customers with severe allergies should exercise caution when placing an order.  

 

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7. Product Care

 

To keep your treats fresh, we recommend storing cake tubs and brownies in the refrigerator and consuming them within 5-7 days. For custom cakes, store them in an airtight container in the fridge and enjoy within one week for the best taste and quality.  

 

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8. Intellectual Property

 

All designs, logos, images, product concepts, and written content created by Yogi Delights are the property of Yogi Delights and may not be copied, shared, or reproduced without our express written permission.  

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9. Contact Us

 

If you have any questions, please feel free to contact us.  

 

Email:  info@yogidelights.com  

Instagram: @_yogidelights  

Facebook: @yogidelightss  

Website: www.yogidelights.com 

 

Phone Contacts:  

Sajan – 647-518-1159  

Yasvi – 437-595-6560  

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By placing an order with Yogi Delights, you acknowledge that you have read, understood, and agree to these Terms and Conditions.  

 

Thank you for supporting our small business!  

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